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Cookie Policy

Last Updated: January 2026

This Cookie Policy explains how Denkam Water Solutions ("we," "our," or "us") uses cookies and similar technologies when you visit our website and use our water billing management system.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the website remember your preferences and improve your browsing experience.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

  • User authentication and session management
  • Security features to protect your account
  • Remembering your login status

Functional Cookies

These cookies enhance your experience by remembering your preferences:

  • Language preferences
  • Display settings
  • Previously viewed pages

Performance Cookies

These cookies help us understand how visitors interact with our website:

  • Pages visited and time spent
  • Error messages encountered
  • Website performance metrics

3. Cookies We Use

Cookie Name Purpose Duration Type
PHPSESSID Maintains user session and login state Session Essential
remember_token Keeps you logged in if you select "Remember Me" 30 days Functional
cookie_consent Remembers your cookie preferences 1 year Essential

4. Managing Cookies

You can control and manage cookies in several ways:

  • Browser Settings: Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites.
  • Our Website: You can manage your cookie preferences using the controls below.

Manage Your Cookie Preferences

No preferences set. Please configure your cookie preferences below.

Essential Cookies Required

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you such as logging in, setting preferences, or filling in forms.

Includes: PHPSESSID (session), csrf_token (security)

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your login details and preferences. If you disable these, some features may not work properly.

Includes: remember_token (stay logged in), user_preferences

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our services.

Includes: Analytics data, error tracking

Note: Disabling essential cookies may affect the functionality of our website and prevent you from accessing certain features, including your account.

5. Third-Party Cookies

We do not use third-party advertising cookies. Any third-party services we use (such as payment processors) have their own cookie policies which we encourage you to review.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting a notice on our website.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

  • Phone: 0721 527 907
  • Email: johnn8428@gmail.com
  • Address: P.O. Box 188-00216, Kiambu County, Kenya

DENKAM WATER SOLUTIONS

Providing clean, reliable water services to the Kiambu community for over a decade. We combine technology with service excellence.

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CONTACT US

Denkam Water Solutions

P.O. Box 188-00216
Kiambu County, Kenya

Phone: 0721 527 907

Email: johnn8428@gmail.com

OPENING HOURS

Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:30 PM
Sunday: Closed
Public Holidays: Closed


Copyright © Denkam Water Solutions 2026

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